Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Guarantee

  • Our tech help team is online 24/7 to take care of all your service questions. Every single ticket you post to us shall be answered within maximum 60 mins. If your case requires the assistance of an administrator, we will forward the ticket to the person on shift and will inform you that the problem is under control.

  • Top quality support service
  • Top–class Tech Help And Support Service

  • We provide you with 7 days a week tech support via a ultra–fast ticket solution incorporated into your Control Panel. You may write to us anytime about any of the apps that come installed in advance on the virtual server, this includes the chosen Operating System, the server administration panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Web Hosting Control Panel that comes without charge with your VPS has a built–in collection of articles. There’s a range of exhaustive how–to articles and reviews and an array of step–by–step video guides that show all the basic website administration responsibilities. You can start using them by clicking on the Help or Video buttons in the top right part of each Control Panel section.