Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent support on–time is our top priority, so that we support each Linux shared hosting plan with a one hour ticket answer warranty. As soon as you submit a ticket or post a message, our customer support crew will do their best to generate the most appropriate answer to your situation and to provide you with assistance in due time.
A Top–quality Support Service
You’ll be able to contact us 24x7x365 with any problem you might have related to our solutions. We’ve got qualified professionals present on daily basis to offer you assistance any time needed. You’ll be able to the ticket system or post an e–mail at any moment, or pick up the telephone or use the online chat during working hours.
An Intuitive Help Section
We have incorporated a broad practical knowledge base into the Control Panel so its possible to get beneficial step by step instructions whenever you want. Each section of the Control Panel features its own contextual support area presenting a group of how–to posts. We have also made educational videos to offer you with a more effective visual representation of exactly how to execute any presented process.