Phone Support in Shared Hosting
Our shared hosting plans feature telephone support 14 hrs a day even on public holidays, therefore if you don't have an account yet, you're able to call us and find out more about our services or if we meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you'll be able to call the telephone number which is closer to you. In case you are a current customer, we will help you promptly with all of the general and billing matters and with numerous technical issues to save you time and efforts - we are aware of the fact that often it is much easier talk with a live person and get things done without delay. Of course, some situations simply cannot be resolved over the phone, so in such a case you have the option to use our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server packages that we supply. Whether you wish to find out more about our plans, you have some billing issue or some general issue, you can just give us a call. Despite the fact that some more complicated matters may require a support ticket in order to give some time to our tech support team to analyze, we are able to assist you with a lot of tech questions on the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the USA, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you're in another country, we have a global number where you will be able to get in touch with us.